Remember people's names

It's so much more courteous than going
'Hello, whatchamacallit. Have you met Buggerlugs?'

For tips on how to do this - which is kind of step one in office etiquette, if you think about it - go to mindtools.com.

I think that's the name of the site, anyway. It might be Frank or something beginning with L.

FYI: Rhoshandiatellyneshiaunneveshenk Koyaanfsquatsiuty Williams is the proud owner of the longest name appearing on a birth certificate.

Take action
If you like the action, why not give it a go? We don't want you to spend hours trying to find out how to get started on each action, so we've got some ideas here.
www.mind-map.com
www.behindthename.com